Residential Turnkey Construction Solutions
We offer residential real estate turnkey construction solutions including new design/build, property discovery, transaction execution, scope of work determination, enhancement execution and property-to-market services. Some of our specialty services include real estate owned (REO) and real estate investment trust (REIT) renovations.
We are a trusted partner for leading residential real estate companies, financial institutions, realtors and investors nationwide because they know we can help them turn their project vision into reality. These are some of the key members of the senior management team.
Tom McAndrew
Chief Executive Officer/Principal
Co-founder of Charter, Tom has been a leader in the home building industry since graduating from Arizona State University in 1988. As a principal, he plays a vital role in building valuable relationships and leading the strategic development of the company, focusing on quality, innovation and robust growth.
Before establishing Charter, Tom started and launched a home building company that soon flourished to become a top-5 home builder in Arizona. He managed overall operations while developing an exceptional sales team as well as enforcing a quality construction process. Under his direction, the team acquired, developed and built some of the most successful, award-winning master-planned communities throughout the greater metro Phoenix market. Throughout his career, Tom has built over 11,000 homes for incredible families throughout the Southwest.
Tom’s dedication and commitment to customer satisfaction have received exceptional national recognition and earned numerous awards for quality and value. But the most satisfying reward comes from building great communities for amazing families as well as providing sensible renovation solutions across the map for Charter’s national clients. Tom is passionate about the relationships that have been built along with establishing partnerships that can benefit numerous individuals and organizations with property acquisitions, renovation and remodeling services as well as overall construction solutions throughout the real estate industry.
Patrick
Smith
Chief Financial Officer
Patrick started working with Charter in 2015 as a consultant and joined the Charter team as employee in 2023. Patrick has 35 years of accounting, tax, and operations experience. Prior to joining Charter, Patrick owned Smith Accounting & Business Solutions for 14 years, worked for AST Trust Company as a Controller for 2 years, and spent 10 years at Putnam Investments in Boston, in various roles including, Senior Portfolio Accountant, Operations Manager, and Assistant Vice President of Corporate Finance. Patrick graduated from New Mexico State University with a Bachelor of Science in Accounting degree and during his time in Boston, received his MBA from Boston College. Patrick enjoys golfing and traveling with his wife Suzanne
Frankie
Potter
Vendor Manager
Frankie Potter is a seasoned vendor management professional with more than 20 years of experience building, managing, and optimizing vendor networks across the property services industry. Throughout a diverse career spanning property preservation, single-family rental operations, construction, and roofing, Frankie has developed a deep understanding of both vendor relationship management and field operations.
Prior to joining Charter Construction Group, Frankie held vendor management roles with Redfin and Pathlight Property Management, where she played a key role in expanding and strengthening vendor networks to support growing business operations. Her expertise includes vendor recruitment, onboarding, performance management, compliance, and strategic relationship development.
In addition to her corporate experience, Frankie successfully owned and operated a general contracting and roofing company. This hands-on ownership experience provides a unique perspective on the challenges contractors and service providers face daily, allowing her to build stronger partnerships and create vendor programs that are both operationally effective and vendor-focused.
Frankie is passionate about fostering long-term vendor relationships, driving operational excellence, and creating scalable networks that deliver exceptional service and results.
Matt
Ochoa
Coordinator Team Lead
With Charter since 2022, Matt serves as the company’s Project Coordinator Team Lead. With a diverse background in logistics and finance, his operational expertise lends itself across a variety of tasks in every project. An Arizona State University alum (class of 2015), Matt graduated with Bachelor of Science in Communications. When he’s not working, Matt enjoys watching AEW, playing Super Smash Bro’s Ultimate, and collecting custom keyboards. Matt resides in Phoenix with his wife, three children, two cats, and one dog.
Request a consultation to learn how our real estate and turnkey construction solutions can help you deliver projects per plan, on budget and at scale.